Where to get help
If you are in Ghana, the Australian High Commission provides consular assistance to Australians.
If you are in Burkina Faso, Côte d’Ivoire, Mali or Senegal, note that Australia does not have an embassy or consulate in those countries. By agreement between the Canadian and Australian governments, the Canadian Embassies in Ouagadougou, Abidjan, Bamako and Dakar provide consular assistance to Australians. This service includes the issuance of Provisional Travel Documents. More information on Provisional Travel Documents is available here.
If you are in Guinea, Liberia, Sierra Leone or Togo, neither Australia nor Canada has an embassy or consulate in those countries. The Australian High Commission in Ghana provides consular assistance to Australians travelling in those countries.
The High Commission's consular section is open from 9.30am to 12.30pm, Monday to Friday, except for public holidays. Please see our contact details.
NB: Book your Consular/Passport appointments here.
There are limits to the assistance the Australian Government can provide. For more information on what we can and can't do, see the Australian Government's Consular Services Charter.
Outside of normal business hours, contact the Department of Foreign Affairs and Trade's 24 hour consular hotline:
+61 2 6261 3305 from overseas
1300 555 135 from within Australia
+61 421 269 080 for SMS
Travel information for Australians
Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade.
Australians in Ghana can access a list of doctors and medical centres here.
Personal information provided to the Department of Foreign Affairs and Trade is protected by law, including the Privacy Act 1988. Information about how we collect, use, disclose or store this information is available online or by requesting a copy from the Department. Read more on the Consular Privacy Collection Statement here.